From the monthly archives:
From the monthly archives:
by Kristin Morrison on November 24, 2012
in Goal Setting,Pet Sitting Business Coach,Pet Sitting Business Goals,Pet Sitting Business Software
by Kristin Morrison on November 24, 2012
in Pet Pro Office,Pet Sitting Admin Tasks,Pet Sitting Office,Virtual Assistant for Pet Sitters
by Kristin Morrison on November 18, 2012
in Dog Walking Business Goals,Dog Walking Success,Goal Setting,Pet Sitting Business Goals,Pet Sitting Business Plan
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Contents
INTRODUCTION | 5 | |
Welcome to Our Company! | 5 | |
Handbook Purpose | 5 | |
EMPLOYMENT | 7 | |
Equal Employment | 7 | |
Background Checks | 8 | |
At-Will Notice | 8 | |
Anniversary Date | 8 | |
Immigration Law Compliance | 8 | |
Introductory Period | 9 | |
Employment Classifications | 10 | |
Personnel Records | 10 | |
Employee References | 11 | |
Job Vacancies | 11 | |
Job Postings | 11 | |
Transfers | 12 | |
Employment of Relatives | 12 | |
Seniority | 12 | |
CONDUCT AND BEHAVIOR | 13 | |
General Guidelines | 13 | |
Anti-Harassment | 16 | |
Anti-Bullying | 17 | |
Complaint Procedure | 19 | |
Corrective Action | 19 | |
COMPENSATION | 21 | |
Pay Periods | 21 | |
Pay Adjustments | 21 | |
Overtime | 22 | |
Performance Evaluation | 22 | |
Promotions | 23 | |
Demotion | 23 | |
Work Assignments | 23 | |
Advances and Loans | 23 | |
BENEFITS | 24 | |
Holidays | 24 | |
Military Leave | 24 | |
<Your State> Paid Leave Law | 24 | |
Jury Service Leave | 25 | |
Witness Leave | 26 | |
Voting Leave | 26 | |
HEALTH, SAFETY, AND SECURITY | 27 | |
Non-Smoking | 27 | |
Drug and Alcohol | 27 | |
Safety | 28 | |
Workers’ Compensation | 29 | |
Workplace Violence and Security | 29 | |
WORKPLACE GUIDELINES | 31 | |
Hours of Work | 31 | |
Lactation Breaks | 31 | |
Attendance/ Tardiness | 31 | |
Personal Appearance | 33 | |
Confidentiality | 33 | |
Conflict of Interest | 34 | |
Outside Activities | 35 | |
Reporting Irregularities | 35 | |
Inspections/ Searches | 36 | |
Electronic Assets Usage | 36 | |
Social Media | 38 | |
Company Phone Usage | 42 | |
Personal Property | 42 | |
Client Location-Related Procedures | 43 | |
Initial Consultations | 43 | |
Pet Care Visits | 43 | |
Do’s and Don’ts of the Pet Sitting / Dog Walking Visit | 47 | |
Emergency Procedures | 50 | |
EMPLOYMENT SEPARATION | 51 | |
Resignation | 51 | |
Termination | 51 | |
Personal Possessions & Return of Company Property | 51 | |
MISCELLANEOUS | 52 | |
Inclement Weather | 52 | |
Automobile Accident | 53 | |
Parking | 53 | |
ACKNOWLEDGEMENT | 54 |